Nine specialized services — from scheduled maintenance contracts to emergency onsite dispatch to secure device decommissioning. Each designed for IT managers, facility heads, and procurement teams who need device continuity, not reactive repair calls.
Most repair shops are reactive. You call when something breaks; they charge per incident. LRW enterprise services are built differently — scheduled, documented, SLA-bound, and integrated into your IT operations calendar. You get continuity. Not repair calls.
Select a service to read the full spec — scope, SLA options, what's included, and how to get a tailored quote.
Annual maintenance contract for laptop fleets — scheduled quarterly diagnostics and cleaning, priority repair queue, 30-day workmanship warranty per job. Covers HP, Dell, Lenovo, Asus, Acer, Apple MacBook, and all major brands. One flat per-device rate, billed annually.
Preventive care and corrective support for desktops, workstations, and all-in-ones. Scheduled strip-and-clean cycles keep thermal throttle and fan noise in check. OS reinstalls, RAM and storage upgrades, power supply replacements — all under flat annual rate.
Conference room and classroom projectors get heavy daily use. Lamp replacement, dust filter cleaning, lens alignment, colour calibration, and HDMI board repairs — all on a scheduled basis. Covers Epson, BenQ, Sony, NEC, and most major projector brands.
Track every device across its full ownership cycle — Procure → Maintain → Repair → Upgrade → Redeploy → Dispose. We document every service event, flag assets approaching end-of-serviceable-life, and deliver data-backed repair-vs-replace recommendations to your finance team.
Trained technicians dispatched to your office — scheduled visits or emergency response. Covers all Hyderabad zones. Response time: 2 hours (Critical SLA) to next business day (Standard). Asset tagging, preventive maintenance, and loaner issuance all handled onsite.
Scheduled cleaning, thermal paste refresh, fan servicing, OS health checks, and battery calibration — performed before problems occur, not after. Quarterly cycles as standard. Bi-annual or monthly cadence available for mission-critical device fleets.
When a device is in for repair, your employee stays productive. We issue a pre-imaged loaner within the same service window — Windows or macOS, configured to your specifications. Loaner pool available to Gold and Platinum AMC clients; billed per device-day for Silver clients.
Chain-of-custody documentation from pickup to return. Background-verified engineers. Tamper-evident packaging. Secure storage during repair. Data privacy process followed on every device — no file access without explicit authorisation. NDA available on request for regulated sectors.
Scheduled or on-demand device collection from your office, across all 50+ Hyderabad zones. Devices are tracked in transit, repaired at our Secunderabad facility, and returned with a service report. Bulk batch pickups available — 10–200 devices in a single collection run.
Match your current situation to the right combination — most enterprise engagements start with one service and expand within 3 months.
Reactive spend is costing you more than a structured contract would. You need predictable per-device pricing and a maintenance schedule that catches failures before they happen.
Multi-location logistics is eating your facilities team's time. You need a vendor who comes to the employee — not the other way around.
The answer is almost always yes — a well-maintained laptop lasts 6–8 years. But you need data to justify it to the board, and a vendor who can quantify the savings.
Every device that leaves your premises carries risk. Chain-of-custody, NDA, and tamper evidence are not optional — they're the baseline.
Not sure which fits? We'll assess your situation in a 30-minute call and recommend the right tier — no commitment required.
WhatsApp to discussOur three AMC tiers are pre-packaged combinations of the individual services above. Most clients find a tier that matches their fleet size and escalate later.
The foundation package — predictable per-device pricing, scheduled preventive maintenance, and convenient device collection. No dedicated account manager, but a direct support line with 24-hour response.
Onsite Support + Preventive Maintenance in one contract. Priority SLA (4-hour critical response). Includes loaner device access for critical roles and bi-annual maintenance cycles.
The full stack — Device Lifecycle Management, Secure Data Handling, dedicated Account Manager, monthly reporting dashboards, and an escalation matrix up to our operations director.
Tell us your fleet size and the service that caught your eye. We'll put together a line-item proposal — no lock-in, no obligation to proceed.