Predictable cost. SLA-backed response. A single vendor managing every laptop in your organisation — from a 10-device startup to a 10,000-device enterprise. Hyderabad's device support partner since 2007.
We send a tailored proposal within 48 hours of a brief discovery call.
Most IT managers underestimate the real cost of a single engineer sitting idle because a laptop is out of service. The math is straightforward — and it makes AMC an easy budget justification.
Use your own incident, labour, and coordination records to compare a tailored AMC quote with current costs.
Without an AMC, engineers wait 1–3 days for a vendor to diagnose, quote, procure parts, and return the device. Every day is billable salary lost.
Ad-hoc repairs arrive as unpredictable invoices. Finance teams can't plan for IT spend, and approvals slow every incident further.
Without a vendor SLA, there is no escalation path. IT managers absorb blame when device issues drag on. AMC creates documented response commitments.
Every AMC includes a defined scope. Nothing is hidden in the fine print. Parts are billed at actual cost with written approval before the job starts.
AMC devices jump the service queue. Screen, keyboard, battery, hinge, motherboard, storage — all covered under priority SLA, not a walk-in slot.
Bi-annual or quarterly health checks per device — thermal paste, fan cleaning, battery cycle count, SMART diagnostics, OS health. Catches failures before they happen.
Engineers collect faulty devices from your office and return repaired ones. No employee drops anything at a repair centre. Across all 100+ Hyderabad zones.
A named contact who knows your fleet, your locations, and your preferred SLA. Single point for raising tickets, escalating issues, and receiving monthly reports.
Windows reinstall, driver updates, bloatware removal, BIOS update where applicable. Part of every preventive maintenance visit — no additional charge for labour.
Every device in the fleet is logged (model, serial, age, repair history). Updated after every intervention. Shareable spreadsheet or CSV on request.
Device-by-device summary: issues raised, resolved, turnaround time, SLA compliance, pending items. Ready for IT-head or finance review without manual collation.
Every device collected carries a signed pickup receipt. Repair log and tamper-evident return documentation included. Essential for data-sensitive environments.
Critical failures (C-suite device, server-room workstation, clinical laptop) trigger a separate escalation path with faster response — outside the standard queue.
Monthly or quarterly consolidated invoice with GSTIN, HSN code, and device-level breakdown. Compatible with standard accounts-payable workflows.
Applicable parts and workmanship terms are stated in the written proposal and service agreement for the selected scope.
Full non-disclosure agreement available for Platinum-tier clients. Engineers assigned to your account are background-verified. No data leaves the device during repair.
Every tier includes the core coverage above. The differences are SLA speed, fleet size fit, loaner device provision, and the depth of account management. Exact pricing is per device per year — proposal after requirements review.
Parts are always billed at actual supplier cost with a written quote before work begins. AMC pricing covers labour, SLA, and logistics — never inflated parts margins.
Five clearly defined stages. No surprises, no ambiguity. You always know where your contract and your devices stand.
We audit your current fleet — device count, models, age, failure history, and existing IT workflows. 30-minute discovery call, no site visit required at this stage.
A tailored written proposal: scope, SLA tier, per-device pricing, parts policy, and service schedule. Delivered after requirements review of the discovery call.
Contract signing (PO / work-order accepted), NDA execution if required, asset inventory creation, and account-manager introduction. Ready in 5 business days.
Tickets raised by email, WhatsApp, or phone. Engineers dispatched per SLA. Every incident logged, tracked, and closed with a service note attached to the asset record.
Monthly or quarterly reports to your IT head or finance team. Renewal discussion 60 days before contract expiry — with the year's fleet health data in hand.
There are no public price lists because every fleet is different. Pricing is always calculated on four transparent inputs — no hidden multipliers.
The base unit is a single device per year. Larger fleets unlock volume pricing — the per-device rate drops as fleet size increases, making AMC more economical at scale.
The selected service scope and response target carry progressively higher per-device rates reflecting the operational commitment.
Multi-office coverage within Hyderabad is included in the base rate. PAN India project-site coverage is priced separately per the proposal.
The AMC covers labour, SLA, logistics, and preventive maintenance. Parts (screens, batteries, keyboards, storage) are billed at actual supplier cost with prior written approval — never marked up.
Ready to see actual numbers?
Share your fleet size and we'll send a detailed proposal after requirements review. No commitment needed to receive a quote.
Request Pricing Proposal →Three anonymized planning scenarios show how fleet assessment, service scope, reporting, and review can be structured. They do not claim client outcomes.
Nursing-station laptops, doctors' workstations, and ward projectors under a single Enterprise AMC. After-hours service windows to avoid clinical disruption. NDA executed on day one. Chain-of-custody documentation required by their IT compliance team.
Employee laptops across two Hyderabad offices. The scenario uses a written response target, monthly reporting fields, and project-calendar maintenance windows. Results would be measured from the client’s baseline after onboarding.
Bi-annual preventive maintenance scheduled during school holidays so no classroom sessions are disrupted. Laptops returned the same term. IT coordinator receives a single consolidated invoice per semester. Fleet health can be baselined and reviewed against service records.
We work with enterprise vendor-onboarding frameworks. Every document your procurement or finance team needs is available before a purchase order is raised.
All invoices carry our GSTIN, HSN codes, and device-level line items. Monthly or quarterly billing cycles available. Compatible with Tally, SAP, and standard ERP workflows. Input tax credit claimable by your organisation.
We accept standard enterprise purchase orders. Work begins on PO issuance — no upfront payment required for Platinum-tier clients. PO number is reflected on every invoice and service note.
A mutual non-disclosure agreement is available for Platinum-tier clients. We sign your form or provide a standard template. Engineers assigned to NDA-covered accounts are named and background-verified.
Company registration, MSME certificate, cancelled cheque, PAN, GST certificate, company profile, and bank details — all ready to share with your procurement team on request.
A written SLA is part of every AMC contract — documenting response times, resolution commitments, escalation paths, credit terms for missed SLAs, and data handling protocols.
Renewals include a year-in-review report: total incidents, resolution times, parts spend by category, and fleet health trend. Helps procurement and IT justify the AMC internally year after year.
Tell us your fleet size — we'll have a tailored proposal in your inbox after requirements review.