Annual Maintenance Contracts for Dell PowerEdge, HPE ProLiant, Lenovo ThinkSystem, and Supermicro rack-mount and tower servers. RAID monitoring, OS patching, hardware replacement, 24×7 critical-tier SLA. Starting at ₹15,000 per server per year.
Tell us your server count and we'll send a tailored proposal within 48 hours.
For a mid-sized business running its CRM, ERP, file shares, and email on a single in-house server, downtime escalation is non-linear. Every hour off-line cascades to lost revenue, idle staff, missed SLA penalties, and emergency vendor fees.
A Server AMC at ₹28,000–₹48,000 per server per year is a fraction of a single serious outage. The maths on prevention vs. reaction is straightforward.
Hardware-only repair vendors quote 3–5 days for a motherboard. AMC pre-negotiated spares cut that to 4–8 hours.
Without RAID monitoring, drive failures get noticed only when the array degrades — by then it's a data-loss panic, not a maintenance task.
OS patches without staging break business applications. Gold/Platinum AMC includes a maintenance-window rollout plan before production patching.
24×7 server emergencies without an AMC cost ₹15,000+ per callout. AMC bundles unlimited within-tier response — no per-incident fees.
Seven core inclusions covering hardware, software, RAID, cooling, backup verification, and on-call response. Scope is the same for all tiers — SLA speed and parts availability differ by tier.
Dell PowerEdge, HPE ProLiant, Lenovo ThinkSystem, Supermicro, IBM System x, and Cisco UCS — rack (1U/2U/4U) and tower form factors.
Scheduled patching for Windows Server 2016/2019/2022, RHEL, Ubuntu, CentOS, and Rocky Linux — with a staged rollout window to avoid production disruption.
RAM module swaps, SSD/HDD replacements, NIC upgrades — sourced at actual cost with written approval before work begins.
Power supply unit and network interface card replacements. Platinum tier includes a cooling/PSU rotation schedule to pre-empt failures before they cause outages.
CPU cooler inspections, chassis fan replacements, thermal paste reapplication — critical for high-density rack environments where thermal runaway causes cascading failures.
Active RAID 1/5/6/10 monitoring. Hot-swap drive replacement within SLA window — 4 hours (Gold) or 1 hour (Platinum). SMART logs reviewed monthly.
Gold tier includes an after-hours on-call queue. Platinum tier comes with a dedicated engineer mobile line and WhatsApp escalation — available any hour.
We verify that scheduled backups complete successfully and conduct a test-restore quarterly — catching silent backup failures before disaster recovery becomes a real emergency.
Three tiers built for different levels of server criticality. Mix tiers across your fleet — a Platinum for the primary production server and Silver for dev/test boxes, all billed under one contract.
Discounts: 5–9 servers = 10% off · 10–24 servers = 15% off · 25+ servers = 20% off + custom SLA. Mix tiers across your fleet — combined fleet count qualifies for the bulk discount. Parts billed at actual supplier cost with prior written approval.
Four clearly defined stages. From rack audit to monthly health report, you always know exactly where your servers and your contract stand.
We audit your rack(s) and document each server's serial number, hardware config, OS version, RAID layout, and current patch state — the baseline for everything that follows.
RAID status check, SMART drive logs, drive age assessment, OS patch currency, and backup verification. Findings go into a written report before the contract is signed.
Silver, Gold, or Platinum chosen per server — or mix tiers across your fleet. Contract documents response windows, parts policy, escalation paths, and renewal terms.
PDF + CSV health reports delivered monthly. Full SLA scorecard quarterly. Renewal discussion starts at month 11 — with a full year of performance data in hand.
Published base rates per server per year. Bulk discounts applied automatically by fleet count. No surprises mid-contract.
Billed annually or quarterly. Silver ₹15,000 · Gold ₹28,000 · Platinum ₹48,000 per server per year, exclusive of GST. No surprise charges within tier — emergency callouts are included.
5–9 servers: 10% off list. 10–24 servers: 15% off. 25+ servers: 20% off plus custom SLA terms. Discount applies to total fleet count — mix tiers, combine into one contract.
Major capex purchases — new server units, full-rack replacements after depreciation. AMC covers maintenance and repairs on existing hardware, not capital refresh. We quote capex separately.
Running 2 Platinum + 5 Gold + 3 Silver? The combined fleet count of 10 qualifies for the 15% bulk discount across all tiers. You don't pay list price just because you've chosen different tiers per box.
Ready to see what Server AMC costs for your fleet?
Share your server count, brands, and SLA requirements — we'll send a detailed proposal within 48 hours. No commitment to receive a quote.
Request Server AMC Pricing →Any organisation with on-premise server hardware — from a single production box to a multi-rack data hall — benefits from a structured AMC. These are the most common profiles we work with.
Lights-out rack monitoring, spare parts pre-stocked on-site, and a named engineer available 24×7. Platinum AMC built for environments where even a 15-minute downtime triggers client SLA penalties.
Mid-sized businesses often run their entire operations on one or two on-premise servers. Gold AMC provides RAID monitoring, backup verification, and 4-hour after-hours response — without the cost of a Platinum contract per box.
Factory-floor ERP systems cannot afford unplanned downtime. Silver or Gold AMC with a defined OS patching window outside production hours, and spare-parts access to minimise repair time for critical SQL and application servers.
Diagnostic imaging servers hold critical patient data and run 24×7. Platinum AMC includes backup verification, disaster-recovery drills, and NDA-covered data handling — aligned with the data security standards on our Security page.
We work with enterprise vendor-onboarding frameworks. Every document your procurement or finance team needs is available before a purchase order is raised.
Standard 18% GST applies. PAN provided. All invoices carry our GSTIN and HSN code 998719 (Maintenance services). TDS deductible per Indian Income Tax Act. Input tax credit claimable by your organisation.
Mutual NDA signed at proposal stage. Master Service Agreement executed at contract sign-off. We sign your form or provide a standard template. Details on our Vendor Onboarding page.
Net 30 standard. Net 45/60 available for larger contracts at Platinum tier. Annual or quarterly billing cycles to match your accounts-payable schedule.
We accept purchase orders and invoice against PO. GSTIN, HSN code 998719 on all invoices. Company registration, PAN, GST certificate, and MSME certificate available for vendor-onboarding forms.
Tell us your server count and brands — we'll have a tailored proposal in your inbox within 48 hours.