Webcam showing a solid black dot instead of video? The camera sensor has failed — usually from a bent lid or coaxial cable fracture at the hinge. Replacement module restores video.
LG LG Gram Pro 16 (2024) webcam at your door in Hyderabad ₹149visit charge
Webcam showing a black dot, blurry image, or Windows Hello not recognising you on your LG Gram Pro 16 (2024)?
The LG LG Gram Pro 16 (2024) webcam module sits in the display bezel and connects to the motherboard via a thin coaxial cable routed through the hinge. The camera module includes a 720p HD or 1080p FHD sensor, and on most 2022+ models, an IR sensor for Windows Hello face recognition. Physical shock, bent lid, or coaxial cable fatigue at the hinge causes the classic black dot, no-signal, or blurry-image fault. We carry OEM-spec webcam modules and fit them at your address in 40-60 minutes.
Free issue check included — we’ll be in touch shortly
₹149 visit + on-site checkThe LG LG Gram Pro 16 (2024) webcam module is a single assembly containing the CMOS sensor (720p HD on most models, 1080p FHD on 2021+ business and premium lines), the lens element, and on 2022+ models, a dedicated IR emitter and IR sensor for Windows Hello face recognition. The module connects to the motherboard via a coaxial cable routed through the hinge. The IR Windows Hello path is separate from the visible-light camera path — IR module failure disables Hello without affecting video calls. Replacement restores both paths simultaneously.
Same camera module SKU per chassis generation. WhatsApp 7702503336 with your model number — IR vs non-IR module confirmed before our technician fits it.
Primary chassis for this camera module. OEM-spec replacement includes IR sensor on applicable variants.
Variant SKUs sharing the same display bezel and coaxial cable routing. Same module, same fit. We confirm by model number.
Windows Hello IR variants and non-IR variants use different modules even on the same chassis. Share your exact model number so our technician brings the correct module type.
Webcam failure on a laptop usually points to the module or its coaxial cable. Software faults are ruled out first, on-site.
Camera sensor failed — the "black dot" fault. Most common cause is coaxial cable fracture or sensor failure from lid impact. Replacement module.
Camera not enumerated by the OS. Coaxial connector detached at the module or motherboard side. Cable reseat first; module replacement if signal does not return.
Lens element cracked or CMOS sensor degraded. No sharpness setting or software fix restores a damaged lens. Module replacement.
IR emitter or IR sensor inside the camera module failed. Face-ID login stops but visible-light webcam may still work. IR module replacement restores Hello.
Sensor sensitivity degraded — auto-exposure working but gain ceiling reached at normal light levels. New module restores correct exposure.
Lid flex cracked the camera lens element or the bezel mount. Module replacement — no lens-only repair available on integrated modules.
LG LG Gram Pro 16 (2024) webcam replacement in Hyderabad starts at ₹1,500 for the OEM-spec module plus doorstep fit. ₹149 visit waived if you proceed.
From WhatsApp to a working LG Gram Pro 16 (2024) in four steps. Office, home, anywhere in Hyderabad.
WhatsApp 7702503336 with model + photo. We confirm we have your part available for fitting and quote within five minutes.
Office in HiTec City, hostel in Ameerpet, home in Banjara Hills. We confirm a 60-120 minute slot.
OEM webcam module, Phillips PH00 driver, anti-static spudger, coaxial seating tool. Display bezel removed, old module coaxial detached, new module positioned, coaxial reseated, bezel refitted.
Camera verified in Windows Camera app and a video call app, Windows Hello IR enrolment tested, auto-exposure at normal and low light verified, no black dot. 30-day warranty. UPI, cash, or net banking.
Indian marketplace webcam modules are often non-IR even when the original was an IR Windows Hello module — Hello stops working after the swap. We confirm IR vs non-IR before our technician fits it.
OEM-spec webcam modules, IR variant confirmed before our technician fits it. We do not substitute a non-IR module when your original had Windows Hello.
Engineer arrives with the module and coaxial seating tool. 40-60 minute fit, camera and Windows Hello verified on-site.
Every part we fit carries a 30-day replacement warranty. Local accountability, not Indian marketplace ship-and-forget.
Webcam module swap does not involve the SSD. Windows, all apps, and files stay exactly as they were.
You don’t carry a faulty laptop across Hyderabad traffic. Engineer arrives at your office, hostel, or home. ₹149 visit, waived if you proceed.
Black dot is not always the camera module — sometimes the coaxial cable has simply unseated at the hinge. We reseat and test before ordering a replacement module. We measure first, quote second, replace only with sign-off. No Fix, No Fee.
Every LG SKU page below has its own pricing, compatibility, and FAQ.
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Questions Hyderabad LG owners ask before booking.
OEM webcam module (IR for Hello), doorstep fit in Hyderabad, 30-day warranty. Pay only after video and Windows Hello verified.