You're scaling from 10 to 200 employees. Devices are procured in batches. New hires onboard every other week. A founder's MacBook stops working the night before a board meeting. Your team is split across three coworking spaces and working from home. There's no in-house IT. Laptop Repair World gives Hyderabad startups the device continuity of an enterprise — with a billing structure built for a startup's actual needs.
We work with founders, operations leads, and finance teams at Hyderabad startups. AMC from 10 devices. Scales with you. GST invoice issued for every payment.
Mon–Sat 10 AM–8 PM · Secunderabad MG Road · Doorstep across Hyderabad
Fast scaling creates device management gaps that consumer repair shops cannot fill. These are the patterns we see repeatedly across Hyderabad's startup ecosystem.
A team of 10 is manageable — devices are tracked informally and someone always knows where everything is. At 50 employees, the same approach breaks. Devices get procured in batches from different vendors, assigned without serial-number documentation, and when something fails, there's no record of which warranty applies, when it was purchased, or which engineer to call. Managed device operations replace ad-hoc tracking with a structured asset register from the first device onward.
Engineering teams lean on MacBook Pro. Sales teams use Dell or HP. Design and video editors end up on high-spec Windows laptops or Mac Minis. Founders often have the newest MacBook Air. When devices need servicing, founders discover there's no vendor who handles all of these under one AMC. Apple authorised services won't touch Windows laptops. General laptop shops are reluctant to work on M-series MacBooks. Laptop Repair World covers the full mixed fleet — one contract, one account manager, one GST invoice.
In the early days, a new hire gets a laptop and a charger handed to them on day one. As the team scales, this becomes a logistics problem. Devices need to be charged, OS-updated, employee-configured, and enrolled in MDM before they reach a new hire. Departing employees' devices need to be wiped and added back to the available pool. Without a process owner, onboarding kits pile up half-configured and offboarding devices sit unwiped in a cupboard for months — a data security exposure.
A Hyderabad startup at 80 employees might have engineers at T-Hub or BHIVE Madhapur, a sales team at a coworking space in Kondapur, and the founding team operating from Banjara Hills. When a device needs servicing, there's no central IT desk to hand it to. The employee either uses a broken device for days or carries it across the city to a repair shop on their own time. Doorstep pickup at the employee's actual location removes this entirely.
The moment a founder's MacBook stops responding before a board meeting, or a key engineer's laptop fails 48 hours before a product launch, there is no internal IT person to escalate to. The founder calls a general repair shop, gets quoted 5–7 days for assessment, and makes the presentation from a borrowed device. An SLA-backed AMC with a defined critical-response window means that specific scenario is handled within hours, not days — by an engineer who already knows the device's history.
Investor due diligence at Series A or B reviews how IT spend is documented. Ad-hoc laptop purchases from multiple vendors, informal repairs paid in cash, and no centralised asset register create unnecessary questions in a data room. AMC with GST-billed monthly invoicing to your company GSTIN, and a per-device asset log, produces the documentation structure that finance teams and auditors expect — with no retroactive cleanup needed.
Every offering below is available from the first 10 devices and adjusts proportionally as your team grows — no minimum commitment beyond the first quarter.
Monthly or annual maintenance contracts structured per device, with no headcount lock-in. Add devices mid-contract on a pro-rata basis. Remove devices when employees depart. The AMC adjusts to your actual fleet size each billing cycle — not to the headcount you projected when you signed.
Pre-arrival device setup — OS updated, MDM-enrolled (if applicable), user profile configured, and physically inspected — so new hires have a working device on day one. Documented against the employee's name and device serial for clean HR records.
MacBook Air, MacBook Pro (M1 through M4), Dell, HP, Lenovo, Asus, Acer — all covered under a single AMC. One engineer team, one account manager, one monthly invoice. No separate Apple-specific vendor relationship required.
We dispatch across 40+ Hyderabad zones — Madhapur, HITEC City, Gachibowli, Kondapur, Banjara Hills, Jubilee Hills, Begumpet, Kukatpally, and more. If your employee is at a coworking space, we pick up from there and return to the same location. No central handover point required.
Documented secure wipe with a wipe confirmation record issued for HR and compliance files. MacBook wipes include erasing the T2 chip (Apple's security chip) and re-flashing firmware to factory state. Windows wipes include full OS reinstall. Device is returned to your asset pool, ready for the next hire.
Company-paid AMC on employee-owned devices, scoped to hardware faults only. Invoiced to your company GSTIN with the employee's device serial on record. Keeps accounting clean for investor reporting without requiring you to own every device your team uses.
Pricing is per device, by fleet size and SLA tier. WhatsApp or call us for a tailored proposal.
| Feature | Silver 10–50 devices | Gold 50–500 devices | Platinum 500+ devices |
|---|---|---|---|
| Preventive Maintenance | |||
| Pickup & Delivery | |||
| Onsite Service | — | ||
| Priority SLA | — | ||
| Dedicated Account Manager | — | — | |
| Quarterly Reports | — | — | |
| Departing-employee Data Wipe | — | ||
| GST Billing |
Numbers are illustrative. WhatsApp us for a tailored per-device quote against your specific fleet size and service needs.
Does not include severance, recruitment cost, or productivity loss during hiring cycle (typically 6–10 weeks).
WhatsApp or call +91 7702503336 with your device count for a tailored AMC quote.
Details anonymised at client request. Fleet sizes and timelines are accurate.
A SaaS product company started their AMC with us at 40 employees across a mixed fleet of MacBooks and Dell laptops. As they raised Series A and headcount grew rapidly, the AMC expanded in step — devices were added monthly, new-hire kits were turned around within 48 hours of each onboarding batch, and departing-employee wipes were logged and documented for their HR system. At 400 employees, the same account manager and the same processes were in place that began at 40. There was no re-procurement exercise, no new vendor onboarding, and no gap in coverage during the growth sprint.
An 80-person product startup operating from coworking spaces in Madhapur, Kondapur, and Gachibowli had a fleet of MacBook Pros, HP EliteBooks, and Lenovo ThinkPads with no in-house IT. Device failures were being handled by individual employees calling consumer repair shops and expensing it — leading to inconsistent documentation, unknown warranty status, and zero visibility for the operations lead. After onboarding to our Gold AMC, all device issues were routed through a single WhatsApp contact. Pickup and return happened at whichever coworking space the employee was based at that week. Monthly reports gave the ops lead a full view of device health, pending jobs, and completed repairs across all three locations.
WhatsApp or call our enterprise team with your device count and we'll send a tailored proposal within 48 hours. GST-billed. Scales with you.