Picture a school teacher in a Kondapur apartment who marks homework on a laptop every evening. One day the trackpad feels raised and the keyboard looks slightly bulged. Nothing else seems wrong, so it is tempting to keep going. This story is a typical scenario, not a real customer. It shows what to do in the first hour, how a visit to a flat is arranged and what the written quote contains, so you can decide calmly.
What should you do the moment a laptop battery starts to swell?
Short answer: Stop using the laptop and stop charging it. Shut it down, unplug the charger and place it on a hard, open surface such as a table, away from beds, sofas and paper. A swollen battery (the sealed power pack inside has filled with gas and expanded) needs inspection by a technician. Do not press the case closed to make it look flat.
The typical scenario: a bulging keyboard on a school laptop
In this typical scenario, the teacher notices three things over a few days: the trackpad clicks unevenly, the keyboard sits higher in the middle, and the bottom case no longer sits flat on the table. She stops charging the laptop and sends a message with the model name and two photos taken from the side. Nobody opens the case at home.
Never pierce, bend or squeeze a swollen battery, and do not leave it charging overnight. Damaged battery cells can overheat, and the risk grows with every charge.
Why does the plain battery replacement often not end the matter?
The battery can be only the visible part of the story. A technician also checks whether the pushing force bent the trackpad, cracked the case or strained the keyboard cable. If testing finds another fault, a revised quotation is approved by you before any further paid work. For cost background, see our guide on what a swollen battery costs and whether it is safe.
Arranging a visit to a Kondapur flat
Apartment blocks have their own entry routines, so a smooth visit starts with details. When you contact us through the Kondapur laptop repair page, share the block and flat number, confirm visitor arrangements, and give a contact number that someone will answer. We agree the doorstep slot only after these are clear. Some checks suit the flat; opening the case, measuring the charging circuit and longer tests may need our Secunderabad workshop, and we explain why before anything moves.
What the written quote and handover look like
- The condition of the laptop, its serial number and the accessories are recorded when it is collected.
- A written quotation lists parts, labour, GST and the visit fee before any work begins.
- The battery is named as original, compatible or refurbished, and that part has its own warranty.
- After the repair, the working battery and charging are shown to you in a handover test, with a short written record.
- A 30-day repair warranty applies, subject to its terms, and we follow up after the laptop is returned.
No Fix No Fee applies: if the fault is not fixed, there is no repair charge. If the laptop is still under the brand's warranty, check the brand's current support page first, because the brand's own service comes before ours.
Keep the swollen laptop away from charging points, curtains and bedding, and do not leave it unattended while you wait for a slot. If you smell something sweet or chemical, or see smoke, move away and call the emergency services first. Once the battery is removed, ask what the old battery should do next, since it should not go in ordinary household waste.
When to get help in Kondapur
- The case, keyboard or trackpad looks raised or bowed.
- The laptop shuts down suddenly, or the battery percentage jumps around.
- The base feels hot even when the laptop is idle.
- The laptop no longer sits flat on a table.
Stop charging, then contact us for laptop repair in Kondapur. For a doorstep visit, there is a ₹149 doorstep visit fee, waived when you approve laptop repair with us.
A note from the LRW Engineer Team
Photograph the laptop from the side before you send it, with the charger unplugged. The photo shows us how far the base has bowed, and it helps you remember what changed. Never test whether it still charges. A laptop that stays unplugged and cool is safer than one that is working for another hour.