Your small office is moving from older computers to MacBooks, or you have just started with one. The accountant needs to scan bills, the front desk prints invoices, and nobody wants to spend a morning chasing drivers. This guide is for shop owners and office managers. You will learn how AirPrint works, how to check a printer or scanner before buying, how to add one in System Settings, and what to try when it stops responding.
Which printer or scanner works smoothly with a MacBook?
Short answer: Choose a printer that supports AirPrint, because a Mac can print to it without any driver. For scanning, or for features beyond plain printing, check the maker's support page for a macOS driver or app that names your current macOS version. Do this before buying, not after the box is opened.
What is AirPrint and why does it help?
AirPrint is Apple's built-in printing system. If a printer supports it, your MacBook finds the printer on the same Wi-Fi network and prints, with no driver to install. AirPrint covers printing. Many modern network printers also support driverless scanning on a Mac, but the maker's page should confirm it for your model. Look for the AirPrint logo on the box or the specification page. If you cannot find it, search the maker's website for your exact model number plus AirPrint.
How do I check a printer or scanner before buying?
- Note the exact model number, not just the series name.
- Open the maker's support page for that model and choose macOS as the system.
- Check that a driver or app is listed and that it names the macOS version you use. Your version is under the Apple menu, About This Mac.
- If your MacBook has an Apple silicon chip (M-series), check that the driver supports it. Older drivers written for Intel Macs may not run on Apple silicon, and the maker's page is the place to confirm this.
- Ask whether the printer connects by Wi-Fi, Ethernet or USB. A MacBook often has only USB-C ports, so a USB-C hub or cable may be needed. See our guide to a USB-C hub for MacBook.
How do I add a printer in System Settings?
- Connect the printer to the same Wi-Fi network, or plug in by cable.
- Open the Apple menu, then System Settings, then Printers & Scanners.
- Click Add Printer, Scanner or Fax (the button may read slightly differently in different macOS versions).
- Pick your printer from the list. If it shows AirPrint under Use, leave that as it is.
- Print a test page from a document.
What if the printer shows offline or the scanner is not found?
This often appears after a macOS update. Try these in order:
- Switch the printer off and on, and check it is on the same Wi-Fi as the Mac.
- Restart the Mac.
- In Printers & Scanners, select the printer, remove it with the minus button, then add it again.
- Check the maker's support page for an updated driver or app for your macOS version.
- If the printer connects by USB, try another cable or port.
Install software only from the printer maker's own site. Unofficial driver sites can bundle unwanted programs. The brand hub at our Apple repair page covers Mac problems that are not printer related.
Wi-Fi and power problems for office printers in India
Many offices run on a single broadband router that restarts after power cuts. When the router comes back it may give the printer a new address, and the Mac may show it as offline. Setting the printer's address as fixed in the router, or restarting the printer after a cut, often clears this. A small UPS (a backup box that steadies the supply) for the router and printer also helps. If you are in Hyderabad, our Apple service page for Secunderabad explains doorstep service. MacBooks can also be sent by courier from anywhere in India.
When to get help
- The MacBook does not see any Wi-Fi network, so the printer cannot be found.
- USB-C ports on the MacBook do not recognise cables or hubs.
- The Mac slows down, freezes or restarts when printing.
- Several Macs in the office show the same fault after an update.
Keep a backup before any macOS update or repair. We repair MacBooks that are out of Apple's warranty or when the owner chooses independent repair. A MacBook under Apple's warranty should go to Apple's own service first. See our Apple repair hub. We do not repair printers or scanners themselves. ₹149 doorstep visit fee, waived when you approve laptop repair with us. The exact quote comes after diagnosis and is shared for your approval before any work.
A note from the LRW Engineer Team
Before a big macOS update, check that your printer and scanner maker has published support for it. Waiting a few weeks is often wiser than updating the day it appears. Write the printer model and the maker's support page address on a note near the printer, so anyone in the office can check.