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Data Recovery

Ransomware data recovery — shadow copies, decryptors, and limits in India

LR LRW Engineer Team ~5 min read

Key takeaways

  • Many ransomware families delete Windows Shadow Copies (VSS) as their first step — check quickly.
  • NoMoreRansom.org has free decryptors for 150+ ransomware families — check before paying ransom.
  • Cloud backup version history (OneDrive, Dropbox, Google Drive) often predates the encryption.
  • Never pay ransom from an infected machine — you may send money to a dead wallet and still lose the data.
  • Cleanroom hardware recovery cannot help with ransomware — the data is encrypted, not physically damaged.

What are your realistic ransomware recovery options in India?

Short answer: Ransomware encrypts files in place — the hardware is fine, but the file content is scrambled. Recovery options in order of priority: (1) public decryptor from nomoreransom.org; (2) Windows Shadow Copy (Volume Shadow Service) snapshots that the ransomware missed; (3) cloud backup version history (OneDrive, Dropbox, Google Drive) that predates the encryption; (4) offline backup (external drive, NAS) that was disconnected during the attack. Hardware cleanroom recovery cannot recover ransomware-encrypted data — it is a software/cryptographic problem.

Ransomware recovery — step by step in order of priority

Step 1: Check nomoreransom.org for a free decryptor

The No More Ransom Project (nomoreransom.org) — a joint initiative of Europol, the Dutch National Police, and cybersecurity companies including Kaspersky and McAfee — has published free decryptors for over 150 ransomware families. Upload an encrypted file and a ransom note to their Crypto Sheriff tool. If a decryptor exists, download and run it on the encrypted drive — free, no ransom payment needed. Many Indian SMEs hit by older ransomware families (STOP/Djvu, GandCrab, REvil/Sodinokibi before its shutdown) can recover using these free tools. New ransomware families typically lack public decryptors — check regularly as new ones are added. See also our earlier ransomware data recovery guide for context on India-specific attack patterns.

Step 2: Check Windows Shadow Copies immediately

Windows Volume Shadow Service (VSS) creates automatic snapshots of files at points in time — called Shadow Copies — used by System Restore and Previous Versions. Many older ransomware families (2015–2020 era) did not delete Shadow Copies, or deleted them only partially. Open Command Prompt as administrator, run: vssadmin list shadows. If any shadow copies exist, use ShadowExplorer (free tool) to browse and restore individual files from the snapshot. Newer ransomware (LockBit, BlackCat/ALPHV, Clop) aggressively deletes all Shadow Copies within seconds of infection — but it is always worth checking, especially for older infections.

Step 3: Restore from cloud version history

If encrypted files were synced to OneDrive, Google Drive, or Dropbox, cloud version history can restore pre-encryption versions. For OneDrive: Files → Restore Your OneDrive (rolls back to any point in the last 30 days for personal, 93 days for business). For Dropbox: right-click file → Version History (up to 180 days on paid plans). For Google Drive: right-click → Manage Versions. The key question is whether the cloud sync had already uploaded the encrypted versions before you disconnected — if so, the cloud also contains encrypted files. Disconnect the laptop from the internet Disconnect the laptop from the internet immediately after ransomware is detected to prevent encrypted files from syncing to cloud storage. to prevent encrypted files from syncing to cloud storage.

Step 4: The India angle — offline backup and power UPS as ransomware defence

India’s lower ransomware recovery success rate compared to Western Europe and North America comes from two gaps: irregular offline backup discipline and lower Microsoft 365 subscription penetration (meaning less OneDrive version history coverage). A weekly offline backup to an external hard drive that is physically disconnected after backup is the single most effective ransomware defence available to Indian SMEs. A UPS protects that backup drive from the power-cut damage that often compounds ransomware incidents. Budget: an external 2 TB drive (₹4,000–₹6,000) + a basic UPS (₹2,000–₹4,000) provides recovery-grade protection.

When to call a professional

When DIY ends

If no public decryptor exists, Shadow Copies are deleted, cloud version history is also encrypted, and no offline backup was maintained — the data cannot be recovered without the decryption key. Paying the ransom is not guaranteed to work (criminals may take payment without providing the key) and funds criminal activity. Accept the loss, rebuild from available sources, and implement the 3-2-1 backup strategy going forward.

Typical recovery cost in India

Free options first: nomoreransom.org decryptors (free), Shadow Copy restoration (free with ShadowExplorer), cloud version history rollback (free within platform window). Professional ransomware response services in India cost ₹5,000–₹20,000 for incident response, malware removal, and recovery coordination. Physical data recovery cannot help with encryption. Visit our data recovery service for evaluation.

A note from the LRW Engineer Team

The fastest ransomware recovery path we see in India: a customer with OneDrive for Business enabled on the infected laptop. The ransomware encrypts local files, OneDrive syncs the encrypted versions — but OneDrive’s ransomware detection (Restore Your OneDrive feature) alerts the user and offers a one-click rollback to before the attack. We’ve seen complete recoveries in under 30 minutes using this path. It is by far the most underutilised ransomware defence available to Indian professionals ransomware defence available to Indian professionals.

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