Surface Pro 7 Won’t Charge
The first solution is to check your power adapter. There may be a bad connection, or it simply needs a reset. To do so, follow these steps:
Disconnect the power adapter from the Surface Connect port.
Disconnect the power adapter from the electrical outlet.
Disconnect all USB accessories.
Wait 10 seconds.
Clean all connections with a soft cloth.
Reconnect the power supply to the Surface Connect port and then connect to the electrical outlet.
If That Doesn’t Work, Here Are A Few Other Possible Fixes:
- Unplug the power adapter from your Surface device, rotate the connector 180 degrees, and reconnect.
- Plug the power adapter into a different source, like another wall outlet.
- Use a USB-C port. You’ll need a power adapter supporting 60 watts and USB-C PD 2.0 to bypass the standard Surface Connect method. Grab a 65-watt power supply if you need the additional USB port.
- Make sure the power cable is firmly seated in the power brick. If the cable isn’t connected correctly, the brick won’t receive power from the electrical socket.